Our Process: Step 1 – See how we think

Our Process: At this complimentary consultation we will come to your house to learn more about your project. We will listen to your ideas, goals and expectations. You will learn more about our business, how we operate, our core strengths, and our building process. We will discuss what materials and methods seem most appropriate for your job, and we'll determine a realistic budget together. Then you decide if you like the way we operate, how we communicate and whether or not we're the right remodeling company to bring your ideas to life.

Our Process: Step 2 – Start the design process

Our Process: For a nominal design fee, this is when you'll see our preliminary ideas and recommendations for your remodel project based on our initial meetings with you. For some projects, Andy, the Owner/Contractor will help coordinate the entire design process. While other projects will include meetings with our architect and structural engineer. At this stage, we will take everything into consideration – your tastes, needs, budget – even the style of your house, and any other building issue.

Our Process: Step 3 – Present an estimate/contract

Our Process: Once your project has been designed, we will know exactly what materials and processes need to be included in your project estimate. Our goal is to cover everything needed for your job, so that you will not encounter any surprises later on, and to help ensure that the project proceeds without delays. We will discuss a payment schedule specific to your job, as well as our policy for making changes during the construction process. You'll know when and why progress payments will be needed, and how to handle design and material changes even after construction has begun. This is also when you give your “thumbs-up” on the project and tell us you're ready for us to schedule the job!

Our Process: Step 4 – Shopping for the “goodies”

Our Process: Using our material selection form prepared for you during the design process, you can start shopping for the various materials and appliances that will bring your project to life. We don't see the need in investing in a showroom when there are several big box stores offering fantastic products at reasonable prices, as well as countless local businesses offering personal service and numerous custom home fixtures and products. Over the years we have been able to develop a great working relationship with many of Chico's retailers, sending hundreds of clients to their places of business to select the right material for their remodel. When you visit these businesses, they will be expecting you, and will treat you with great courtesy and professionalism. Every selection you make will be recorded on a selection sheet specific to our company.

Our Process: Step 5 – Work begins

Our Process: Soon after you signed a contract with us, we would have submitted all necessary building permit applications. Once these permits have been issued, and your material selections are complete, we will be ready to place your project on our immediate schedule. We will not start your project until we have all of the necessary materials and tradespeople ready to start. The last thing we want to do is start a project we are not equipped to stay on until the day we finish. Will work progress every single day? Most of the time. But, there are phases in each project in which we must wait for a building inspector to approve our work before continuing to the next phase, or when we are waiting for a particular material installation to cure, or dry, adequately before top-coating or loading with weight. You will know in advance of such “non-production” days. We will never not show up at your project without any reason, or without first discussing our progress schedule well in advance . Everyone on the job will be exceptionally professional and respectful of your privacy and property, as well as your neighbors. If there is any question or concern on your part, we encourage you to communicate with us immediately and frequently. Open and respectful communications goes a long way in avoiding mistakes and disappointments, and helps the entire project focus on every little detail!

Our Process: Step 6 – Our work stops, but our service continues...

Our Process: Now that your project is complete, you can relax and enjoy the new improvements to your home knowing that we are only a phone call, or email away, should you have any questions or needs. If you have any problems during the first two years after our remodel, let us know and we'll quickly send a representative from our company to your house to investigate and resolve as needed. At the end of the one-year mark, you may request a free quality-control inspection just to make sure everything about your remodel is operating properly. We are proud of the quality of work and value the opportunities to take good care of our many clients.